In this episode of the podcast I talk with Steve Champion of ER Strategies and the Franchise Advisory Service.

What does it take to get your rates of pay accurate for your team in a fast food or retail environment?

What are some frequently made mistakes that can be avoided when interpreting award requirements or penalty rates?

Steve’s expertise and business are founded on getting these details right with QSRs and other Food and Convenience retailers.

Within this episode are some very clear recommendations on how to navigate issues that may arise, some potential consequences when you get it wrong….and how to deal with any queries along the way.

Some clear advice and some simple ways to connect to it with Steve and his business.

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